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Shipping & Returns
SHIPPING

Shipping to USA/ Canada/ UK/ European Countries/ Middle East:
* 1st 500 g : USD$12.00
* Next 300 g add USD$7.00

Shipping to Australia/ New Zealand/ Japan/ Asia:
* 1st 500 g : USD$10.00
* Next 300 g add USD6.00

Shipping to Brunei/ Singapore:
* 1st 500 g : USD$7.00
* Next 300 g add USD$4.00

Shipping to West Malaysia(shipping via PosLaju):
* 1st 500 g : RM5.00
* Next 300 g add RM2.00

Shipping to East Malaysia(shipping via PosLaju):
* 1st 500 g : RM8.00
* Next 300 g add RM3.00

**500 g contains approximately 1-6 hijabs/tudung.
We will offer free shipping(excluding International Shipping) during special periods for a limited amount of time(Poslaju to West Malaysia and Registered Post to Sabah/Sarawak if Free Shipping is selected). Discounted/Clearance items are not included.


We ship out daily (12pm, GMT+8:00) EXCEPT non-business working day (Saturday, Sunday and public holiday based on Malaysia calendar).

For international buyer, shipping will be via Registered Air Mail. EMS Courier available upon request(additional charges applies and your contact number is required). Most of the shipment has no duties/tax. In the case if shipment is dutied by custom, the duty charges must be borne by the buyer.

International Registered Airmail shipping delivery is approximately 7-21 days to most major International centers.

Poslaju shipping usually takes 1-3 business days to the East and West Malaysia depending on destination.

Strictly NO COD or SELF COLLECT and no meet up.


PAYMENTS

International Buyers
  • PayPal
    Please click "Back To Merchant" after completing the transaction.
    Payment through PayPal will be processed automatically. You will be directed to fadzbiz.com account at PayPal website at the end of your order if you chose to pay through PayPal (after you click the "Confirmed" button). Once you have completed your PayPal payment, you must click the "RETURN TO MERCHANT" link at PayPal to return to fadzbiz.com, else we will receive your payment but your order will NOT be recorded at fadzbiz.com.
    Payment through PayPal/Credit Card is in USD, as PayPal do not use RM currency at the moment.

  • Western Union
    Please contact us before you place your order.

    Malaysian Buyers
  • Maybank
  • CIMB
    **Please notify/email us after payment.

    Full payment must be made within 3 days of date of purchase. If we do not receive your payment after 3 days, your order will be cancelled automatically.


    RETURN POLICY

    We do our best to describe our product as detail as possible and we want you to be happy with the item you bought. Therefore, if there is a fault or defect with the item(s), do notify us within 14 days of receipt, and return the items with its original packaging, unused, unworn and unwashed.

    Upon receiving the items, If you wish to exchange an item for reasons other than damage, defect or error, please notify us within 14 days of receipt of your order . However, shipping and handling charges are non-refundable.

    Kindly note that there will be no returns or exchanges for clearance items, item returned after 14 days of receipt, apparels that have been washed. We will not be responsible for items lost in transit to us.
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